[2022] Use Valid New Free CPUX-F Exam Dumps & Answers [Q28-Q43]

NEW QUESTION 28
Fill in the blank:
A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.

NEW QUESTION 29
24. “HappyHolidays” sells package holidays through their website, happyholidays.com Alice and Bob are friends. Alice books a trip to Crete on happyholidays.com for her and Bob; she emails the boarding passes to Bob to print out.
David is a customer service representative for HappyHolidays; he uses happyholidays.com to help people who phone the call centre.
Carol is a retired surgeon. She is struggling to book a holiday to Nice on happyholidays.com so she calls HappyHolidays and talks to David; David talks Carol through completing the booking herself. Which one of the following statements is correct?

Alice and Carol are primary users of happyholidays.com; David is a secondary user of happyholidays.com; Bob is an indirect user of happyholidays.com

Alice is a primary user of happyholidays.com; Carol and David are secondary users of happyholidays.com; Bob is not a user of happyholidays.com

Alice, Carol and David are primary users of happyholidays.com; Bob is not a user of happyholidays.com

Alice is a primary user of happyholidays.com; Bob, Carol and David are secondary users of happyholidays.com

Alice is a primary user of happyholidays.com; Bob, Carol and David are indirect users of happyholidays.com

Alice, Bob, Carol and David are primary users of happyholidays.com

NEW QUESTION 30
Fill in the blank:
______________is based upon an explicit understanding of users, goals, tasks, resources and environments.
Users are involved throughout the design. The design is driven and refined by usability evaluation.
The process is iterative -that is, it continues until the user requirements are met.
The design addresses the whole user experience (UX).

NEW QUESTION 31
Which one of the terms below best describes the following statement?
80% of 25 users who have used the car rental website at least twice before must be able to rent a car at Frankfurt Airport (Germany) for two days starting tomorrow at 09.00. Users must complete the task in under 5 minutes.

Low-fidelity prototype requirement

Use scenario

Test task

User need

Quantitative user requirement

Qualitative user requirement

NEW QUESTION 32
Which one of the following statements best describes the term, “mental model”?

A description of a fictitious but realistic user and what they intend to do when using an interactive system

A description of the subtasks within a task that have to be carried out in order to reach the user’s goals

A person’s thought process about how an interactive system works

A low-cost, simple model of a design or concept used to gather feedback from users and other stakeholders during the early stages of design

Information to help a user to interact with an interactive system

A data model of how usability test participants felt about an interactive system following a usability test session

NEW QUESTION 33
You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

A ‘Cancel reservation’ button is missing on the home page

The animated ads on the right-hand side of the home page annoyed and distracted me

The rental prices are too high

Technical terms like CDW, Collision Damage Waiver, are explained well

found it difficult to determine the total costs of a rental

1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

NEW QUESTION 34
Which one of the following is a valid user requirement for Gamma Airlines website?

Most users who frequently book flights on Gamma Airlines website must be satisfied with the website

Gamma Airlines website must be effective, efficient and satisfactory to use

Users must be able to book a flight within a reasonable time

If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website

Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines

Users must be able to select the payment methods they used for previous reservations

NEW QUESTION 35
Which two of the following are part of the information architecture?

Style guide

User interface guidelines

Specification of graphic design

The words used in the user interface, for navigation and content

Wireframe

Content hierarchy

NEW QUESTION 36
Which one of the following statements demonstrates the importance of user interface guidelines?

User interface guidelines enforce the human-centred design process by allowing primary users to participate directly in the design process

The non-specific nature of user interface guidelines gives designers the freedom to implement user interface elements however they like

The specific nature of user interface guidelines ensures that any number of designers are able to implement the same user interface elements in a similar way

User interface guidelines allow designers to come up with differences in the appearance and behaviour of user interfaces across an organisation

User interface guidelines are primarily intended to devolve responsibility for the design of user interfaces across the whole design team, rather than it being the sole responsibility of the user interface designer

User interface guidelines are used in heuristic evaluations to determine whether or not a design meets the organisational requirements

NEW QUESTION 37
Which one of the following statements does NOT illustrate an important principle for the human-centred design of a new e-commerce website?

“We continue to do usability evaluation until user requirements have been met”

“The design also addresses what happens before and after users use the new website, for example, promotional ads in other media, and emails that users receive after completing a purchase71

“We include users throughout our design process”

“During interviews, prospective users came up with suggestions for all kinds of interesting features for the new website. Whenever this happened, we gathered feedback on those suggestions from other users”

“We include management throughout our design process and ask them to approve the needs of our users”

”The results of the most recent usability test showed that we haven’t fully understood the user needs, so we need to interview more users”

NEW QUESTION 38
Pick which are subtasks:

Rent a car

Cancel a car rental reservation

Register on a car rental website

Log in to a car rental website

Enter the password

Book a flight

NEW QUESTION 39
Which one of the following statements best describes the purpose of a focus group?

To gather focused information from a group of users in a usability test session

To gather contextual information relating to user needs without interfering with users’ work

To collect contextual information relating to user needs by talking to users with particular focus on a user group

To gather ideas for personas and scenarios

To discuss a set of questions on specific topics

To evaluate an interactive system

NEW QUESTION 40
What is a usability finding? Select two

A usability problem

A usability requirement

Something that users liked – that is, a positive usability finding.

A usability priority

Something that the users would like to add

The evaluation of the liking of color patterns

NEW QUESTION 41
Fill in the blank:
Observation is a method for gathering_________ relating to user needs in which an observer watches users who carry out tasks that are related to the interactive system.

NEW QUESTION 42
Which one of the following statements best describes the term, “design pattern”?

A collection of buttons of different shapes and colours for use on a website

A collection of personas with very similar characteristics

A collection of user groups with very similar characteristics

A collection of 4 to 8 icons that appear in a fixed order on the display

A number of different approaches to solving a task in a given context of use; the approaches must have been observed in several, separate usability test sessions

A solution to a commonly occurring design problem within a given context of use, that describes a design problem, a general solution, and examples of how to apply it

NEW QUESTION 43
Which one of the following statements best characterises a usability test?

A moderated, problem-oriented discussion between representative users

An expert carefully evaluates the interactive system to uncover usability problems

Representative users are asked to give their opinion about the interactive system

Representative users evaluate the interactive system using a questionnaire

Representative users are observed while they solve representative, given tasks using the interactive system

Representative users test the interactive system in order to find faults and defects

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[2022] Use Valid New Free CPUX-F Exam Dumps & Answers [Q28-Q43]

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