Q22. You are a test consultant involved in setting up and implementing retrospectives in an organisation that is developing software based on an Agile lifecycle. The Agile teams are experiencing problems on product quality, so the retrospectives will be specifically focused on the testing practices and processes.
Which of the following is an example of a good practice for a test retrospective?

Q23. A company that sells an established capture-replay execution tool is adding a test management tool. Same team, same technology, incremental development (V-model per increment), known first-year features; later features driven by customer demand.
Which two of the following factors are most likely to influence the estimation technique that would be selected in this scenario?

Q24. The diagram below shows an incomplete defect management process, where three states (states X, Y and Z) have yet to be named appropriately.
Which of the following labels would correctly complete the process?

Q25. You have been contracted to manage the user acceptance testing of a new reservation system for a travel agency. The reservation system is being developed by a third party. Detailed specifications are available, and an estimate of the total development effort exists. The system will be delivered in four agreed increments.
Which of the following estimation techniques would be most appropriate to use in this context?

Q26. Which of the following is not a key decision when defining a project test strategy?

Q27. In multi-team environments with hybrid software development approaches, there are various challenges in the context of defect management, such as:
i. Alignment of defect attributes to be used
ii. Prioritisation of defects
iii. Alignment of the approach for defect fixes
Solutions to the above-mentioned challenges include:

Q28. The stakeholders matrix is a strategic tool to be used by test managers and is composed of four quadrants.
Which quadrant is described by the following statements?
Typically do not have a strong interest in day-to-day tasks
Their decisions are critical for resource allocation and high-level project direction

Q29. Assume that you have calculated the following costs of quality:
Average cost of detection: €350
Average cost of internal failure: €250
Average cost of external failure: €4,500
The average costs of detection and internal failure are calculated using the number of defects found prior to release, while the average cost of external failure is calculated using the number of defects found after release.
What is the saving in cost of quality for each defect found in testing?

Q30. You have recently been employed as a test manager for a software company producing Human Resource (HR) systems… You have been asked to write a test strategy for the project and have chosen to implement a flexible and change-relatedreactive test strategy.
Which of the following would be an essential part of your test approach?

Q31. Your company is considering purchasing a test tool suite from a respectable vendor. Your manager has searched the internet for comparable products, but none of them meet his specific requirements. A tool demonstration has been arranged for next week and your team has been invited to attend. The tool suite consists of a test management tool, test execution tool, and a requirements management tool. There is a possibility of adding a performance testing tool at a later stage.
You have decided to attend the demo but raise some issues beforehand regarding expectations.
Which two issues from the options provided below should at least be raised?

Q32. The following defect management process is in use at a company… What is the most important recommendation you would make for the defect report template in this process?

Q33. Assume that you are using traceability to manage test case coverage against test conditions. During test analysis, three test conditions were identified. Test design for system testing has been completed and 10 test cases (TC1 to TC10) have been designed, as described by the following traceability matrix (“C” indicates a critical test case, while “NC” indicates a non-critical test case):

[traceability matrix not visible in the prompt]
The exit criterion for system testing states that each test condition must have all the associated critical test cases successfully executed (passed) AND all associated non-critical test cases at least executed.
The following is the situation after three days of system testing:
TC1, TC2, TC4, TC5, TC7, TC9: passed
TC3, TC10: failed (with an associated open defect report)
TC6, TC8: not run
Management wants to decide whether to release the system. You advise them that the system does not yet meet the defined exit criteria.
Based only on the given information, which test condition does not yet meet the stated exit criterion?

Q34. In an Agile context, defects are often fixed without writing a formal defect report. However, there are some conditions where it is good practice to write a defect report, even in an Agile context.
When is a defect report typically not written in an Agile context?

Q35. A project has been running for a few months and the team does not seem to be making progress in their test approach. The team also lacks drive and enthusiasm and is sometimes seen to be performing their tasks too slowly. You have been asked to recruit an extra person into the team. In addition to introducing the new team member, you have decided to raise motivation.
Which of the actions listed below would most likely result in the opposite, a de-motivation of the team?

Q36. Which of the following is a generic good practice in adopting and rolling out of a new test tool?

Q37. You are a process improver and have decided to use the data from the defect management system to identify and drive improvement actions… Which of the following options could have been identified as missing from the defect reports to be used for process improvement?