Q16. In an online shopping application, the primary case type PurchaseOrder has two child case types: Payment and Packaging. In processing PurchaseOrder case PO-11, Payment case Pay-37 and Packaging case Pac-56 are created. Which statement about the processing of PO-11, Pay-37 and Pac-56 is correct ?

Q17. Where is a When rule referenced when called from a flow? (Choose One)

Q18. The goal milestone in a service level defines that amount of time______________.

Q19. You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadline and passed intervals?

Q20. A government application provides field placeholder values to help users enter the correct dat a. The Design Lead has asked you to increase the font size on all field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?
Response:

Q21. Consider the following scenario:
An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name thestep where the request is sent to the manager?

Q22. Select the statement that best describes an Edit Validate rule. (Choose One)

Q23. How do you route an assignment so that any available member of the Finance department can perform the task?

Q24. When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

Q25. A form lists a group of recreational activities users can select when booking a vacation. One column lists the activity name, a second column provides the check box for activity selection, and a third column displays a thumbnail image of the activity. When viewed on a small screen, you do not need to display the images.
What three configuration steps would you take to support this requirement?
(Choose Three)
Response:

Q26. You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
Response:

Q27. You are configuring a text box for a Spouse field to appear dynamically on a user form. How do you configure the text box to display only when the user selects Married/Partnered from the Marital Status field? (Choose One)

Q28. You check out a rule to update it. While the rule is checked out, another developer decides to test a case type by creating and processing the case. What happens when the application attempts to use the rule you checked out ?

Q29. The goal milestone in a service level defines that amount of time _______.
Response:

Q30. Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

Q31. A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance byusing a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)

Q32. A prospective employee must pass a criminal background check before receiving an offer. When would you add a decision point to the workflow process?
Response:

Q33. What does the Report Browser allow users to do?
(Choose Two)
Response:

Q34. You have a cleaning service booking application, CleanApp. You are creating a local data type, HomeCleaningPackages, and you want to leverage an existing data class, CleanApp – Data – CleaningPackages.
When defining your data type, which option would you choose for asset reuse?
Response:

Q35. The Definition of Ready (DoR) is agreed during Prepare with the Scrum Master and is fixed for the remainder of project.
Response: