NEW QUESTION 111
Which action must be taken to view contacts associated with a case in the console?

NEW QUESTION 112
From the below …identify the WF action?

NEW QUESTION 113
An active user record consumes a license.

NEW QUESTION 114
When you click Printable view , the report will display in a print ready format in Excel?

NEW QUESTION 115
When a field is deleted from the pagelayout, does it is also deleted from the Object?

NEW QUESTION 116
The standard object permissions are: (Choose all that apply.)

NEW QUESTION 117
Editing Records: Required fields are marked by which color?

NEW QUESTION 118
UI component for tag Access (Choose 2)

NEW QUESTION 119
Custom Objects are reportable.

NEW QUESTION 120
You can then associate each business process with one / more record types and make it available to users based on their:

NEW QUESTION 121
Cloud Kicks has a custom object named Shoe. The administrator has been asked to ensure that when a relationship is created between Account and Shoe to prevent orphaned shoe records.
What should the administrator do to complete this requirement?

NEW QUESTION 122
Ursa Major Solar is a Canadian company that has the following set up in Salesforce:
* They have activated Web-to-Case on their corporate website.
* Auto-Response is configured so that customers are thanked for logging the case and activated Assignment Rules based on the province (CANADA) in which the customer resides.
* Case ownership is therefore determined and routed to the corresponding queue – North, South, East, or West.
Customer Cases that do NOT meet the existing criteria need to be assigned to Queue – World. Which solution will satisfy this requirement?

NEW QUESTION 123
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

NEW QUESTION 124
Which of the following are true about mapping fields for lead conversion (Multiple correct answers):

NEW QUESTION 125
Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers

NEW QUESTION 126
Which of the following relationships are correct?

NEW QUESTION 127
Spring ’11 includes a managed version of Chatter Desktop for enterprise deployments, and administration controls for controlling access to Chatter Desktop in your organization.

NEW QUESTION 128
Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account reord.
Which feature should the administrator configure to meet this requirement?

NEW QUESTION 129
A case is created from a web form. Who will assign ownership if no active assignment rules exist?

NEW QUESTION 130
Which of the following settings directly affects Date fields to display as MM/DD/YYYY?

NEW QUESTION 131
An administrator at Universal Container needs an automated way to delete records based on field values.
What automated solution should the administrator use?

NEW QUESTION 132
What should a system administrator use to disable an application for a group of users?

NEW QUESTION 133
Custom Links can be used for the following:

NEW QUESTION 134
Which function is available in the report builder interface, prior to running the report?