Guaranteed High Marks with Updated & Real CSA Dumps pdf Free Updates [Q40-Q62]

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Guaranteed High Marks with Updated & Real CSA Dumps pdf Free Updates

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Q40. What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?

Scenario Dashboard

CI Use Case Modeler

CMDB Use Case Modeler

Common Service Data Model (CSDM) product view

Q41. On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)

Group

Department

My reports

Team

Dashboards

Global

Admin

Analytics

All

Company

Q42. Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

The CMDB contains data about tangible and intangible business assets

The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company

The CMDB archives all Service Management PaaS equipment metadata and usage statistics

The CMDB contains ITIL process data pertaining to configuration items

Q43. Buttons, form links, and context menu items are all examples of what type of functionality?

Business Rule

UI Action

Client Script

UI Policy

Q44. Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

Process Automation > Flow Designer

Process Automation > Flow Administration

Process Automation > Workflow Editor

Process Automation > Process Flow

Process Automation > Active Flows

Q45. What are the 6 methods available for user authentication?

Local Database: The user name and password in their user record in the instance database.

Multifactor: The user name and password in the database and passcode sent to the user’s mobile device
that has Google Authenticator installed

LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a
matching user account in the database.

SAML 2.0: The user name and password configured in a SAML identity provider account, which has a
matching user account in the database.

OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account
in the database.

Digest Token: An encrypted digest of the user name and password in the user record.

Q46. When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?

Flow Manager

Flow Designer

Flow Editor

Workflow Editor

Workflow Designer

Q47. Which one statement correctly describes Access Control rule evaluation?

Rules are evaluated using roles. The role with the most permissions evaluates the rules first

If more than one rule applies to a row, the older rule is evaluated first

If a row level rule and a field level rule exist, both rules must be true before an operation is allowed

Rules are evaluated from the general to the specific, so a table rule must be active to continue

Q48. What is generated from the Service Catalog once a user places an order for an item or service?

A change request

An Order Guide

A request

An SLA

Q49. What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

RITM (Number)>REQ (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>TASK (Number)

FULFILLMENT (Number)>RITM (Number)>TASK (Number)

Q50. Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Localization Framework plugin
(com.glide.localization_framework)

Translation Framework plugin (com.glide.translation_framework)

Multiple Language Framework plugin (com.glide.multiple.language_framework)

Language Al Framework plugin (com .g I id e. language.ai _framework)

Q51. What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

RITM (Number)>REQ (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>TASK (Number)

FULFILLMENT (Number)>RITM (Number)>TASK (Number)

Q52. What is a quick way to create a report from a list view?

Click on filter breadcrumb, drag and drop on the Report > Create New module

Click Funnel, define filter conditions, click Create Report

Click Context Menu, select Create Report

Apply filter, right click on column header, select Bar Chart

Apply filter, right click on column header, select Create Report

Q53. What is a role in ServiceNow?

A role is one record m the Role [sys_user_role] table

A role is one record in the Role Iuser_sys_role] table

A role is a persona used In Live Feed Chat

A role Is a set of modules for a particular application

Q54. Which one of the following statements describes the purpose of a Service Catalog flow?

A Service Catalog flow generates three basic components: item variable types, tasks, and approvals

Although a Service Catalog flow cannot send notifications, the flow drives complex fulfillment processes

A Service Catalog flow is used to drive complex fulfillment processes and sends notifications to defined users or groups

A Service Catalog flow generates three basic components: item variable types, tasks, and notifications

Q55. What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

You should never assign roles to groups.

You should assign roles to users.

You should assign roles to groups

You should add users to groups

Q56. What is the purpose of the Event Registry?

The Event Registry lists all Events that have successfully completed within a 24-hour period

The Event Registry is a list of all Events that originate through an integration

The Event Registry is a module that provides Event definitions

The Event Registry is a list of all Events that have successfully completed after being Invoked by a script

Q57. How is the Event Log different from the Event Registry?

Event Log contains generated Events, the Event Registry is a table of Event definitions

Event Log is formatted in the Log style, the Event Registry displays different fields

Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)

Event Log is the same as the Event Registry

Q58. Which one of the following statements applies to a set of fields when they are coalesced during an import?

If a match is found using the coalesce fields, the existing record is updated with the information being imported

If a match is not found using the coalesce fields, the system does not create a Transform Map

If a match is found using the coalesce fields, the system creates a new record

If a match is not found using the coalesce fields, the existing record is updated with the information being imported

Q59. What are the four knowledge workflows available in the ServiceNow base instance?

Approval publish: Request approval from a manager of the knowledge base before moving the article it the publish state

Instant Publish: Immediately publishes a draft article without requiring an approval

Instant Retire: Immediately retires a published article without requiring an approval

Retire Knowledge: Moves a knowledge article to the retired state.

Q60. Which icon would you double click, to expand and collapse the list of all Applications and Modules?

Star

Clock

Application

Funnel

Q61. Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and
management assignments.

True

False

Q62. When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

Look up their password, so you can login with their account

Initiate a Connect Chat session

Install the Bomgar plug-in

Impersonate the user

Launch a NowChat window

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Guaranteed High Marks with Updated & Real CSA Dumps pdf Free Updates [Q40-Q62]

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